Care and services

Caring for your Viltier creation will help preserve its beauty over time. We are going to share with you some simple and delicate gestures in order to care of your jewels.

Our Viltier team is also available to answer your questions and provide you with personnalised advices.

The everyday wear

Our jewels are created to accompany you in your everyday life if they are worn and handled with delicacy.

It is important to avoid contact with perfume or creams on your jewel in order to preserve its color and natural shine. It is also advisable to avoid prolonged contact with water (except gold and diamond pieces). Finally, we advise you to remove your jewel during practices where it could be subjected to shocks.

To preserve the shine of your jewel, we recommend that you clean it with some water and with neutral pH soap and a very soft brush. You also push it clean with a microfiber cloth.

If you come to our showroom, we will be delighted to offer you the shine service and restore the shine to your jewel in a few minutes.

Cleaning and polishing

If you want to give even more shine to your creation, we offer you the possibility of having your jewel cleaned and polished in our Parisian workshop.

After one year, we suggest that you drop off your jewel at the workshop in order to appraise it and send you an estimate for this service according to your needs.

It takes about 7 working days for this service.

Sizing

We offer you the possibility as far as possible to adjust the size of your jewel (rings, bracelets and chains). It takes about 7 working days for the size of your jewel. When purchasing your jewel, this service is offered.

Do not hesitate to contact a Viltier adviser if you wish to size your jewel over time and on the feasibility of the size adjustment.

Engraving

When purchasing your jewel, we offer you the possibility of personalising your creation with an engraving with a unique and personal message. Depending on your wishes, this may be a word, a date, initials… our advisers are there to guide you in your choices.

This service adds a delay of approximately 3 days to the delivery of your jewel.

Store your jewel

It is best to store each Viltier creation in its original case so that it does not clash with other jewels.

When you travel, the Viltier travel pouch will protect it against transport shocks.

It’s a love match 💙 Rayonnement ring in diamonds with our Rayon band in lapis lazuli ✨ ...

Hi to September ! 👋🏻💛 Discover our Back to school selection on our website ! ✨ ...

Contact

Speak to a Viltier advisor 

E-mail: maisonviltier@viltier.com

WhatsApp: +33 6 50 88 84 36

Contact us

The showroom

Discover our Parisian Apartment 

Immerse yourself in the Viltier world and discover our creations in our Parisian showroom

Book your rendez-vous

Newsletter

Stay updated

Novelties, events, exclusivities

Contact us